AAA Heating & Cooling - Beaverton, Oregon

Sarah S.

We do not recommend AAA Heating and Cooling. Their technician incorrectly serviced our A/C, did not actually perform a cleaning, and then flooded our utility closet ruining drywall, flooring, and high-end filters. Their 5-star reviews are because they pay their technicians to tell their customers so it will get them bonuses. We are waiting on resolution from AAA ownership for this matter.

Jen M.

We've been using AAA for annual maintenance of our A/C and furnace for the last few years (installed A/C 2021). The service Andrew provided was thorough, he communicated about what he was testing and he explained what he found and answered my questions. Easy to work with - thank you Andrew!

hannahzaiv

AAA has serviced my furnace and air conditioner for the last 20-something years (it also installed them to begin with). They are very dependable and skilled. Today technician Isaiah did my yearly furnace tuneup, he was friendly and efficient. Highly recommend this company.

Patrick N.

I unfortunately had bad luck with AAA. I had a fantastic experience at first for routine maintenance. For anything beyond routine or emergency work, I'd strongly recommend avoiding AAA Heating & Cooling, particularly if you’re not already certain about what you need (important if you want to spend tens of thousands of dollars). Ultimately, the communication was very poor.

I initially requested 2 estimates, one in late 2023 and another in early 2024. On the first 2 visits, I was considering an ERV, a mini-split, or multi-head mini-split. After further consultation with 2 other paid energy efficiency specialists (who are impartial), I finally understood what I needed. All that was left was to price out the work and decide how much I wanted to spend. That’s when the trouble started with AAA…

The 3rd estimate-related visit from AAA in October 2024 started out very rough. I worked so hard up to that point and I was so organized for them. I provided an itemized list for them to consult with me on and either provide an estimate or decline. However, when Joel arrived, he started out with, to paraphrase, "We already provided 7 estimates for you so far and we still haven't earned your work" and implied begrudgingly there was a new huge list of items to make estimates for. While I understand his hesitation, he was completely wrong. I had a total of 3 items estimated on 2 visits before, so that set a negative tone. He declined to provide an estimate for the humidifier/dehumidifiers, which is totally reasonable.

That day, we settled on them helping to add dedicated return air ducts in 3 of the rooms upstairs, an upgraded filtered return grille, leveling my existing mini-split unit and AC unit and having them research if they could connect my Ecobee to my existing Honeywell ventilation unit. They provided 2 estimates out of the 3 promised and never got back to me on the 4th item. I tried my best to get them to contact me back to settle specifics on the first 2 estimates (95% of the way there, only minor details remained). However, I received “We’re working on it” or “I’ll let Joel know” or I got no response at all. Finally by mid-December, not only did I not have any of my last minor questions resolved so we could start work, I received a dismissive “we aren’t able to take on this type of work right now” and “reconnect in February to revisit this”.

After ~1.5 months of engagement on new work, much of which stringing me along with "We'll let you know" (or no response at all), I was offered another 2-3+ months of uncertainty. Not even scheduled, just more of the same. No thanks.

Sid/Tina B.

Ernesto provided maintenance for my mother's older furnace. He quickly replaced 2 capacitors and provided maintenance on an intermittent problem. He was polite, efficient and professional.

Anthony L.

Tyler came by today for regular maintenance of the AC. He was friendly, knowledgeable, and efficient.

I've been a customer of AAA Heating and Cooling for a few years now. They've replaced our furnace, and then 2 years later we had them replace our AC. I have also hired them for a duct cleaning. I have had nothing but good experiences with them. I will be scheduling a duct cleaning with them again before winter.

Ryan T.

Just had an air pump installed and furnace replaced by AAA. Austin was fantastic with his estimates for different options, price adjustments, and communication. Josh and Silvio were fantastic with the install. They were on time, friendly, and gave me a demo when they were finished. They also cleaned up well before they left. Nothing but a great experience with AAA. Highly recommend!

Stephanie W.

My furnace died a few weeks before Christmas. Chris and Silvio were able to get a furnace replacement and brand new A/C for my place in 2 days! They were friendly, professional, and knowledgeable about all the equipment. Anthony was incredible with providing many options for financing the whole thing. I cannot recommend this company enough, thanks AAA!

update - Dec 2024: First of all, my furnace and central air has been AMAZING. I've had zero issues and i'm so happy with the units I purchased. I also had Ernesto come for maintenance on the units and he was so friendly and professional! He sent me information about how to further maintain my equipment and a variety of plans I could purchase for the future. I would highly recommend AAA to anyone for their furnace or A/C needs!