Dunkin' - Homewood, Illinois

Guadalupe T.

Buen lugar y esta cerca de la avenida.

Jacqueline R.

Muy ricas donuts y cafe 😋

Kira G.

Very disappointing. Had no choice but to eat it so my money wasn’t wasted. Not understanding why someone would pass a donut out the window looking like this. You can’t even get good donuts from Dunkin Donuts.

LaShawn W.

Always been a good location, right by the expressway on my way to work, with a nice friendly staff. They now have a nasty, aggressive lady working mornings and it’s awful. She’s taking orders fast rude and wrong, she’s outwardly arguing with the staff in front of customers, she’s not how you want to start your day! I'll leave a little bit earlier to go to a different location to avoid her. She’s awful, every day.

Dana C.

They've always been friendly and I've had no issues with orders. They're nice to my dog too and give her extra special pup cups. I don't usually order hot food because dunkin' food is very mediocre, nothing to do with the location.

TRUESON G.

I go here at least 25 times a month, and I usually encounter friendly and inviting behavior until this morning, the guy at the window which I found out was the manager attitude was nasty and dry, and as long as I've been getting my military discount at this location he denied it and said they don't do military discounts, and i replied with i always get my military discounts all the time here and every other duncan donut I've visited, he replied with sorry for your loss as if someone died, whoch i actially had a few deaths recently, but he didnt know that, so that was very disrespectful, and this is the manager representing this company So I will never go and spend my money at this dunkin donut ever again. And this so called manager which lacks alot of manager skills, he was pathetic.
And why would I go to a place that don't value veterans. That young male manager the have is as bad as you can get...

Anonym O.

Updated review 2/28/24:

I’m officially done. I paid $7.99 for the sourdough breakfast sandwich, and they gave me a sandwich with hardly ANY bacon on it. Also, the bread wasn’t toasted. I’ve gotten the sandwich from several other locations, so I know what it’s supposed to look like. Whoever made this sandwich and thought it was acceptable to give to a customer should be ashamed. I’ll post a picture of the sandwich they gave me.

Also, one of the employees here has zero customer service, she doesn’t speak at all. Even when I say thank you when she hands me my order, she either says nothing, glares and walks away. Or just nods her head and walks away. There is also a balding, heavier/shorter white guy (I’m describing him this way so he doesn’t get confused with anyone else who may work here) who is extremely inappropriate. He seems to not understand the line of what’s appropriate to talk about with a customer. I’ve heard him say racist comments about black people.

And the donuts regularly have gnats crawling alllllllll over them, so I NEVER buy those. I will never buy another food item from here after this sourdough sandwich they gave me.

Original review from 3 years earlier:

This Dunkin’ is just okay. They’re noticeably more expensive than other locations on some things. For instance, the snackin’ bacon is almost $1.00 more at this location, and they only give about half as much bacon as I get at all the other locations I’ve ordered it from. The bacon was also half done, like they didn’t finish cooking it.

I don’t order breakfast sandwiches from here anymore. Because last time, there was only one piece of bacon on my sandwich (two half pieces). I wouldn’t have paid $5.00 for a sandwich, if I had known I would only get one piece of bacon.

There have also been times where they’ve forgotten part of my order, so it’s a good idea to check before you pull off.

I haven’t had problems with the drinks, they’re usually good. The employees are friendly, but I don’t know if I would make this my go to Dunkin’.

Juanita E.

Cashier only rang me up for one pumpkin spice hot coffee when I asked for 2 coffees & 2 cider donuts. Please give her more training. We had ordered by Drive thru this morning 8:30ish and was not given a receipt with my change. See earlier post about exiting!