Penn State Health Medical Group - Lemoyne - Lemoyne, Pennsylvania

Michael W.

Had an appointment and they had to know the insurance I have, surly that is the first thing that is checked. The check in person was very nice and it definitely was not her fault. Someone in the organization needs to be accountable for checking this out before a long time patient drives there and then is told they would be responsible for payment. Then being told it was my responsibility to check coverage. One way of bypassing the insurance. Never have a good experience when dealing with any of the Penn State Medical groups. Would be no stars if possible. Horrible experience.

Brenda V.

Unbelievable, just had a horrible experience at Pulmonary & Critical Care Medicine Associates (PCCMA), I was understanding when the doctor had a family emergency. We made another appointment for today and then they said I missed my appointment. I know we all make mistakes but I knew I had off today and it was made for today. They NEVER even called to say I missed my appointment yesterday. Here I Am with all this anxiety to find out my results and will have to wait. You can't tell me there wasn't someone there to go over my results. NO one was in there waiting room. Once again people dont care.

Roger T.

Will never go back to Pulmonary Critical Care!! Went in for a follow-up appointment from being in the hospital. Brought in to a room and the nurse checked my blood pressure and I was told that the doctor was finishing up with a patient and be right in to see me. 55 minutes later the doctor came in to see me and didn't even say he was sorry for the wait. Talked to the manager, she was supposed to follow up with me about my ordeal and never did!! I guess the owners don't care about their business.

epark0314

Had an all night sleep study for sleep apnea. I explained that this was a second opinion because another lab I went to I could hear the nurses/patients laughing and talking throughout the night (very light sleeper). The guy put me in the room by his office where I could hear him either talking to another employee or on his phone throughout the night. So again, I did not sleep well. There were plenty of other rooms he could have put me in.

This testing was completed at their office on 11/7 and my follow-up was not until 12/12 which seems like a long time to hear results back. I was seen by Elizabeth Tuttle and she said that I only had mild sleep apnea and started spouting off some statistics, which sounded oddly familiar. I was upset because I was told they wouldn't be able to treat my problem even though I am waking myself up snoring constantly. She advised that I go see a dentist, but that would probably not help either.

Mrs.Tuttle left the room and a discharge nurse came in. She asked if I needed anything else and I said I wanted to see the reports the she was reading from. I look at the dates and realize they were from my PREVIOUS test that I had done with Pinnacle. The nurse prints out my newest test and hands it to me. I asked where the doctor's final remarks/impressions are and she says that the doctor didnt finalize my report yet. I requested that Mrs.Tuttle.come back in the room to review my results that I had waited over a month to review. Half an hour goes by and she comes in and says "Well Dr.Evans hasn't finalized your report but looking over the results quickly you still only have mild sleep apnea, still nothing we can do". I left the office in tears.

Later, I called and asked for an office manager. The woman, Pam, seemed very confused that I was told the report wasnt finalized as she was showing in the system that it was. She said she would leave a copy of the finalized report at the front desk for me to review. When I picked up the report I read the recommendations it said 'This study is inadequate to diagnose sleep disordered breathing. Patient should return to sleep center for CPAP titration. Clinical correlation is suggested'. I called Pam back because now I am super confused as to what's going on. She advised that she would speak with Dr.Evans and give me a call back.

After nearly 2 weeks of waiting, I finally got a hold of Pam and she advised that the recommendation that was on the form was an 'error' and that no further testing was needed from me.

Basically this place screwed me around for over a month and I definitely DON'T TRUST anything they told me. Stay far far far away from this practice.

Mary C.

I was checked in by Stephanie, the medical assistant was Cristal, and I saw Debra Smith. I had a great visit, as usual. The staff are friendly and professional. Debra is an excellent provider.

Nevin V.

I recently had a sleep study done here. Everything went very well for me. Everything was explained thoroughly ahead of time. I was updated all along the way with my sleep study. After the sleep study I was kept informed. My care provider is Sherry Ayler and she has been nothing shy of great the entire time. I would highly recommend her to anyone.

IAmZeMedic S.

Two years ago, at the age of 20, I had my first sleep study. it was scary at first, and I thought something was REALLY wrong with me. I met a sleep nurse by the name of Royce, who was the most humble, funny and easy-going person I have had the pleasure of meeting. He made my night there feel almost normal, like we weren't at a sleep clinic. He told me jokes and we talked about movies and what type of books we both liked. I had trouble falling asleep, but did ok in the study.

Royce, if you ever read this, thank you from the bottom of my heart. You made my experience there normal and bearable.

Samantha T.

I switched from Pinnacle to PCCMA about a year ago for a neurologist. My experience with Pinnacle was traumatic, in that they denied me access to the only medication I have since found to help my Issue, with the help of PCCMA. The Drs and Nurses with PCCMA have treated me with nothing but respect, kindness, and they look at and listen to me as an individual, not just a number. I finally have a grip on my health after almost two years of failed treatments. I can’t thank the PCCMA team enough for helping me find solutions with my detrimental disease.