Thomas H. Corey VA Medical Center - West Palm Beach, Florida

Maria E. B. M.

Buena atención médica

Hailey M.

This hospital is phenomenal. Every person I've met working here feels like they genuinely have a passion for giving veterans the care they deserve.

I'd like to specifically shout out the dental clinic, which is a top-notch facility with the friendliest people I've ever met.

I love this place so much I drive 50 minutes from Broward instead of visiting any of the closer options. Highly recommend coming here for any and all appointments!

Magda P.

My father and I have been fitting to get our veterans benefits and it is sad. Therefore, I want to set that aside that situation and recognized the outstanding services my father received at VA Medical Center, West Palm Beach, hospice building. The medical staff at hospice were outstanding & professional. I lost my father Feb 9, 2025, but the services he got from the medical staff in hospice was right on point. I definitely want to recognized the outstanding treatment they provided my father. Continue with the good job!

Norman M.

I have been a patient for 8 years and am very happy. My late wife was a physician and I a retired dentist and I am pleased to be a patient in a well run institution. Most appointments start with minimal delay, very thorough and with a few minor slip-ups well documented

Mike M.

I recently had the pleasure of undergoing a sleep apnea study under the care of Vlad. I've had sleep studies done outside the VA before and never have I experienced the level of care, professionalism, courteousness, and respect that Vlad displayed towards me. He even was kind enough to make me laugh because I was uncomfortable not sleeping at home. I would highly recommend the services of Vlad at the Sleep Study Section at the West Palm Beach VA!!!!!

Lisa E.

I think Franny from the West Palm Beach VA is the best nurse ever. She really cares about her patience and goes above and beyond the call of job duty. I really appreciate her giving me all the attention and time that she did. She is an awesome nurse. Thank you for being such a great nurse to me. I appreciate it. I wish that the other employees and staff would follow your lead it would make for a better hospital and environment. I also would like to thank the ER doctor Skarbek For spending much time with me and actually caring and going above and beyond the job Duty. I know that you couldn’t solve the problem today, although I do appreciate all the care and time that you gave me and time that you spent with me, trying to figure out what is wrong with me. Even though I have to go back to a G.I. doctor I appreciate you trying to make sure everything else was working on me correctly.

M

During the previous administration, I had my first experiences at this VA. And I was impressed! Superb service.

Now, not so much. I recently (2 months ago) had an urgent eye problem. I called to make an appointment to be seen. I was put on hold by the staff who answered. "Let me get to the appointment book." 10 minutes later, I was disconnected. I called back. The exact same thing happened again. Hold and disconnected after 10 - 15 minutes. I tried a total of FOUR times. Disconnected all four times.

I had no choice but to seek private care and pay 100% out of pocket.

I called the "Patient Advocate" office during business hours. Nobody answered, despite the website listing THREE people in that position. I left a detailed voicemail with my contact information. I never heard back. I found an online VA feedback forum, which I submitted. Never heard back.

So, I am resorting to a Google review. It's unfortunate that I went from a very high level of confidence in the VA to ZERO. A total of six attempts were unresolved. This cannot possibly be an "accident" or "glitch."

ETA: After reading other negative reviews, I had to laugh at the boilerplate reply to call the Patient Advocate office. NOBODY is there to answer the phone. And if you leave a voicemail, it is in vain. They will not call you back.

PS... Reply to the reply... That was the Patient Advocate phone number I called. No answer! During business hours! With a staff of THREE! I left a voicemail and never heard back. Did you not catch that in my original review? Why should I call it again? To get the same result?

Neil D.

Dr Afaq Khan lied about me and accused me of being a KLU KLUX KLAN member. He also said that I made gestures towards him though he has no evidence. Further more I have had to file two police reports as he has attempted to hit me with his car on three separate occasions, that I have on video. Considering his standing in the community, and his hypocratic oath this is an atrocity that needs to be acknowledged and a behavior that needs to be corrected!